Healthcare Consumer Survey: The Impact of Online Reviews on Selecting Providers
Brand perception begins online, with the local online reputation of doctors, clinics and hospitals. Reputation.com set out to understand how consumers use the...
Key Takeaways for Enterprise Leaders
Actionable strategies verified against enterprise industry benchmarks and real-world rollouts.
Statistical evidence and market data to support executive budgeting and strategic alignment.
Executive Abstract
Peer ReviewedReputation.com set out to understand how consumers use the internet to look for healthcare services online, particularly when interacting with healthcare-related ratings and reviews.
Goal was to find answers to the following questions:
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