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Browse the latest market analyses, technical reports, and industry insights for Enterprise Applications.

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Here's Why Most People Hate Calling Tech Support

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INFORMATION TECHNOLOGY • Enterprise Applications

Here's Why Most People Hate Calling Tech Support

When you're faced with technical challenges, we know you need answers fast. That’s why we focus on hiring the right people for our outsourced tech support. Tec...

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Here's Why Most People Hate Calling Tech Support

INFORMATION TECHNOLOGY • Enterprise Applications

Here's Why Most People Hate Calling Tech Support

When you're faced with technical challenges, we know you need answers fast. That’s why we focus on hiring the right people for our outsourced tech support. Tec...

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51 New Contact Center RFP Questions

INFORMATION TECHNOLOGY • Enterprise Applications

51 New Contact Center RFP Questions

We’ve compiled a list of 51 contact center RFP questions to help you ensure you’re making the most informed decision. We’ve compiled a list of 51 contact cente...

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New for 2026: Law Practice Management Software Pricing Guide

INFORMATION TECHNOLOGY • Enterprise Applications

New for 2026: Law Practice Management Software Pricing Guide

Choosing the right law practice management software can be overwhelming--especially when pricing models and hidden fees vary widely. Our 2026 law practice mana...

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I.B.I.S., Inc. Doubles Throughput for ERP and CRM with V-locity I/O Reduction Software

INFORMATION TECHNOLOGY • Enterprise Applications

I.B.I.S., Inc. Doubles Throughput for ERP and CRM with V-locity I/O Reduction Software

I.B.I.S., Inc. users complained about sluggish ERP and CRM performance, and faced heavy SQL workloads and loss of throughput due to randomized I/O traffic from...

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Microsoft Office 2019 -- Free Reference Card Bundle

INFORMATION TECHNOLOGY • Enterprise Applications

Microsoft Office 2019 -- Free Reference Card Bundle

This Microsoft Office 2019 reference bundle includes individual reference cards providing shortcuts, tips, and tricks for the most popular office productivity s...

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A Complete Guide to Virtual Healthcare

INFORMATION TECHNOLOGY • Enterprise Applications

A Complete Guide to Virtual Healthcare

Recruiting and retaining talent is critical to success in today’s business climate, as well as maintaining high productivity. Today, more than 74% of large com...

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Are Your Bad Sleep Habits Ruining Your Contact Center Career?

INFORMATION TECHNOLOGY • Enterprise Applications

Are Your Bad Sleep Habits Ruining Your Contact Center Career?

Whether it’s late night work, midnight Netflix bingeing, a crying baby, or snoring partner, your bad sleep habits are ruining your career. Here at Blue Ocean,...

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Customer Experience Strategy: How to Measure the Immeasurable

INFORMATION TECHNOLOGY • Enterprise Applications

Customer Experience Strategy: How to Measure the Immeasurable

Take a second to reflect on the brands you love. How do you go about creating an awesome customer experience strategy that works for your own customers? The cu...

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National Health Service's Superior Print Solution

INFORMATION TECHNOLOGY • Enterprise Applications

National Health Service's Superior Print Solution

Discover how to make significant financial and environmental savings while improving document security. NHS PASA is an executive agency of the Department of He...

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A Quick Guide to Comparing In-House Vs. Outsourced Contact Center Costs

INFORMATION TECHNOLOGY • Enterprise Applications

A Quick Guide to Comparing In-House Vs. Outsourced Contact Center Costs

This article details the differences in cost between an in-house call center and one that is outsourced. When you need to present a business case for outsourci...

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Keyboard Shortcuts for Pages, Numbers, and Keynote

INFORMATION TECHNOLOGY • Enterprise Applications

Keyboard Shortcuts for Pages, Numbers, and Keynote

iWork is a solid office suite and a great alternative to Microsoft Office for Mac users. It contains three apps—Pages for creating documents, Numbers for settin...

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Learn the Many Benefits of Outsourcing a Telemarketing Call Center

INFORMATION TECHNOLOGY • Enterprise Applications

Learn the Many Benefits of Outsourcing a Telemarketing Call Center

FREE Buyer's Guide PLUS no obligation quotes from reputable Call Center vendors. It is a necessity for businesses to maintain regular contact with new and exis...

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Did You Give Up On Your Resolutions Yet?

INFORMATION TECHNOLOGY • Enterprise Applications

Did You Give Up On Your Resolutions Yet?

The majority of us set New Year’s resolutions, knowing all along that we will more than likely quit just weeks after January 1st. We do it year after year and w...

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New for 2026: Project Management Software Pricing Guide

INFORMATION TECHNOLOGY • Enterprise Applications

New for 2026: Project Management Software Pricing Guide

While functionality is critical to choosing the right project management software, total cost of ownership and budget are equally important. With a market full...

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ERP Software Buying Guide for Health and Human Services Organizations

INFORMATION TECHNOLOGY • Enterprise Applications

ERP Software Buying Guide for Health and Human Services Organizations

Embracing the possibilities of integrated financial and workforce information. When you’re responsible for something as vital to your community as caring for i...

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3 Quick Tips for Optimizing SharePoint

INFORMATION TECHNOLOGY • Enterprise Applications

3 Quick Tips for Optimizing SharePoint

Free Guide to 3 Quick Tips for Optimizing SharePoint A Free Guide By AAJ Technologies

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